Personal hygiene is essential.

“Our hotel enforces very stringent hygiene policies with routine checks of hands, grooming, hair and overall appearance,” says David Nguyen-Luu, bar manager of Manhattan (pictured above).

There’s a wide scale of what people consider good hygiene and grooming, so set standards in your bar that all staff need to meet. Yes, it may seem uncomfortable to do these checks – but making them the norm for everyone lessens the awkwardness. A few things as a baseline:

– Nails clean and cut short

– Long hair tied back

– Clean clothes, uniforms, aprons and shoes – require staff to wash their uniforms daily! At Otto e Mezzo, staff are required to change uniforms immediately if they get dirty; otherwise they must be washed daily. At Manhattan, staff are provided with clean uniforms at the start of each shift, as the hotel uses a professional laundry service.